No Long Term Contracts | No Setup Fees

Get More Online Reviews

Take Control of Your Reputation

Customer Testimonials

Net Promoter Score

Testimonial Widget

Higher Google Rankings

Want More Online Reviews?

A simple yet powerful platform to gather customer feedback and encourage online reviews.

The XM Digital Online Review Platform starts with just your customer’s email address or mobile number and the system automatically does the rest for you.

The platform sends a customized email or SMS text message to begin the feedback process after you enter your customer’s email address or mobile number. Simple, fast and easy.

Poor customer experiences are captured privately so you can follow-up with the customer to resolve their issue.

reviews

Effortlessly Acquire Feedback & Reviews

We help you get customer feedback & online reviews with a powerful review platform

Your business now has a simple yet powerful platform to gather customer feedback, measure your Net Promoter Score and encourage online reviews.

The platform sends a customized email or SMS text message to begin the feedback process after you enter your customer’s email address or mobile number. Simple, fast and easy.

The customer is asked to rate how likely they are to refer your business to a friend and to comment on their experience. This rating process helps form your Net Promoter Score, a key indicator and data point to your business and customer relationship.

Customers that rate you highly (you set the rating criteria) will then be asked to consider reviewing your business on one of the important review sites you have selected for your account. Poor customer experiences are captured privately so you can follow-up with the customer to resolve their issue.

85%

OF CONSUMERS TRUST REVIEWS A MUCH AS A REFERRAL FROM FRIENDS OR FAMILY

73%

OF CONSUMERS HAVE MORE TRUST IN A LOCAL BUSINESS WITH POSITIVE REVIEWS

94%

OF CONSUMERS WOULD CHOOSE A BUSINESS WITH A 4 STAR OR GREATER REVIEW RATING

Get More Feedback & Reviews with a Powerful Review Platform

We provide the platform and the process to start engaging and listening to your customers

The customer is asked to rate how likely they are to refer your business to a friend and to comment on their experience.

This rating process helps form your Net Promoter Score, a key indicator and data point to your business and customer relationship.

Customers that rate you highly (you set the rating criteria) will then be asked to consider reviewing your business on one of the important review sites you have selected for your account.

Complete Platform

Simple, but robust. A complete feedback platform for your business or brand.

Mobile-friendly

All of our features are responsive for a complete mobile-friendly experience.

Negative Alerts

Receive email alerts when customers rate you low so you can follow-up to and head off negative online reviews.

Single or Bulk Email

Manually add one customer email at a time or upload a customer spreadsheet.

SMS / Text

Send customers a SMS text message to request their feedback from their smartphone.

Tablet & iPad Kiosk Mode

Use your tablet or iPad to capture your customers feedback and information onsite.

Net Promoter Score

Capture your Net Promoter Score, a powerful data point and business indicator of your customers experience.

Customer Testimonials

We help you capture powerful testimonials from your customers that you can use in your marketing.

Testimonial Widget

Embed the widget anywhere on your own website to automatically display positive testimonials.

Online Reviews

Online Advertising is the best approach to send your message to the masses the quickest way possible... more traffic, calls & Sales!

NPS Reporting

Performance is about improving conversion and plays a significant role in the success of any website in many ways to retain users.

Monitoring & Management

Our platform listend to over 30+ review sites and brings them together into one place so you can manage & respond to them with ease..

Do You Want to Win Online?

Learn How to Increase Traffic, Leads & Sales

Call XM Digital Now

Call (919) 335-3164 to schedule your free Internet Marketing consultation service

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Our Mission: To help corporate America bring their digital presence to life. Through lightning speed hosting, jaw-dropping web designs, and effective digital marketing services, we deliver strategic solutions that empower business owners to seamlessly reach & interact with their customers.

Phone: 919-335-3164
150 Wrenn Dr. #5101
Cary, NC 27512

Industries
Small Business
HVAC & Plumbing
Landscape
Pest Control
Construction & Government

Services
Custom Web Design
Development & eCommerce
Review Management
Local SEO
PPC & Social Media

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