Our commitment to privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on every pages of our website.
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and payment information.
This applies to all information collected or submitted on the XM Digital's website or via phone with a XM Digital representative. The types of information collected are personal, billing and project related. We might also collect information from you regarding third parties in relation to your digital services.
In other words, we collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites or otherwise contacting us.
Information automatically collected
In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Sites.
We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
HOW DO WE USE YOUR INFORMATION?
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use the information you provide about yourself to provide services. We do not share this information with outside parties except to the extent necessary to complete your request for our services. XM Digital reserves the right to reveal this information pursuant to a valid subpoena or court order.
We use return email addresses to answer the email we receive for tech support, customer service, tell-a-friend, email updates. Such addresses are not used for any other purpose and are not shared with outside parties.
Finally, we never use or share the personally identifiable information provided to us online, via phone, or in person, in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
WHO WILL YOUR INFORMATION BE SHARED WITH?
In Short: We only share information with the following third parties.
We only share and disclose your information with the following third parties. We have categorized each party so that you may be easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us.
- Communicate and Chat with Users: Facebook Customer Chat
- Retargeting Platforms: Google Ads Remarketing
- Social Media Sharing and Advertising: Facebook advertising
- Web and Mobile Analytics: Google Analytics and Google Tag Manager
THIRD PARTY WEBSITES
This website may provide links to third-party websites. Any such links are provided solely as a convenience to you. XM Digital has no control over these websites or their content and does not assume any responsibility or liability for these websites. XM Digital does not endorse or make any representations about these websites, or any information, materials, or products found thereon. If you access any of the third-party websites linked on this Web site, you do so at your own risk.
OUR COMMITMENT TO DATA SECURITY
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online and offline.
All online credit card transactions are performed only on secure servers through a secure SSL connection and comply with the latest standards in the industry. All billing information, including credit cards information, are deleted upon termination of the project with the client.
OUR COMMITMENT TO CHILDREN'S PRIVACY
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may email us at legal[at]xmdigital.com.
Cary, NC 27513
XM DIGITAL RESERVES THE RIGHT TO AMEND ANY PORTION OF THE TERMS WITH OR WITHOUT NOTICE. IT IS THE CUSTOMER'S RESPONSIBILITY TO REVIEW ALL XM DIGITAL'S TERMS FREQUENTLY TO ENSURE COMPLIANCE. IF YOU DO NOT AGREE TO THE TERMS, PLEASE DO NOT USE THE SITE. YOUR USE OF OUR SITE FOLLOWING ANY SUCH CHANGE CONSTITUTES YOUR AGREEMENT TO FOLLOW AND BE BOUND BY THE TERMS AS CHANGED. IF ANY CHANGE IS UNACCEPTABLE TO YOU, YOUR ONLY RECOURSE IS TO TERMINATE YOUR USE OF THE SITE AND SERVICES.